Shipping policy
Delivery Time
In the US, by USPS it usually takes from 3 to 7 business days. If there are no extreme weather conditions.
Shipping Costs
Free shipping on orders over $50. On orders under $50, shipping cost always calculated on checkout depends on your location. Once you provide your delivery address, the system will tell you the exact amount.
How can I track my package?
Right after you have placed your order, you will receive confirmation via email. Then we will package and send out your order as soon as possible, and when the postal service has picked it up, we will send you the parcel number and the tracking link.
Please note that if you do not receive a tracking link, please send an email to support@kilo.to. And include your order number. We will send you the missing tracking link as quickly as possible.
In the US, by USPS it usually takes from 3 to 7 business days. If there are no extreme weather conditions.
Shipping Costs
Free shipping on orders over $50. On orders under $50, shipping cost always calculated on checkout depends on your location. Once you provide your delivery address, the system will tell you the exact amount.
How can I track my package?
Right after you have placed your order, you will receive confirmation via email. Then we will package and send out your order as soon as possible, and when the postal service has picked it up, we will send you the parcel number and the tracking link.
Please note that if you do not receive a tracking link, please send an email to support@kilo.to. And include your order number. We will send you the missing tracking link as quickly as possible.